Delete your Bunky account
You can delete your Bunky account and associated personal data at any time. This page explains how, and what happens to your data.
Option 1 — In the app (recommended)
- Open Bunky and sign in.
- Go to Settings.
- Choose Delete account and confirm.
Your account is scheduled for deletion with a 30-day cancellable grace period — if you sign back in during that time you can cancel the deletion.
Option 2 — By request
If you cannot access the app, email us from the address associated with your account at privacy@bunky.ch with the subject "Delete my account". We will verify your request and process it.
What gets deleted
- Your authentication account and your user profile record (name, email, avatar, phone, preferences).
- Your subscription is cancelled.
What is retained (and why)
Information about a child that you shared with the other parent (health, school, contacts, custody schedule, expenses, notes, history) is retained for the other parent and the child, because the other parent needs it to care for the child and it may be needed for the establishment, exercise or defence of legal claims (e.g. custody).
Your name stays on the entries you created. The other parent needs the shared record — and knows who you are — so removing your name would not make you less identifiable, only the record less reliable. This is explained in our Privacy Policy (§7).
Before your account is deleted you have a 30-day window to export your data from the app.
Timeline
- Day 0: deletion requested; grace period starts; you keep read-only/export access.
- Within 30 days: you can cancel by signing back in.
- After 30 days: your authentication account and user record are permanently deleted. Entries you created in a shared family remain, with your name.
Questions
Contact us at privacy@bunky.ch.