Delete your Bunky account

How to delete your account and data · Last updated: 26 October 2026 · Version 1.3

You can delete your Bunky account and associated personal data at any time. This page explains how, and what happens to your data.

Want to remove only some information and keep your account? See Deleting some of your data below.

Option 1 — In the app (recommended)

Open Bunky and sign in.
Go to Settings.
Choose Delete account and confirm.

Your account is scheduled for deletion with a 30-day cancellable grace period — if you sign back in during that time you can cancel the deletion.

Option 2 — By request

If you cannot access the app, email us from the address associated with your account at privacy@bunky.ch with the subject "Delete my account". We will verify your request and process it.

What gets deleted

Your authentication account and your user profile record (name, email, avatar, phone, preferences).
Your subscription is cancelled.
Your devices’ notification subscriptions and your calendar-feed links.
If you are the only parent in a family: that family and everything in it — child profiles, records, photos and files, and its history.

What is retained (and why)

Information about a child that you shared with the other parent (health, school, contacts, custody schedule, expenses, notes, wishes, agreements, history) is retained for the other parent and the child, because the other parent needs it to care for the child and it may be needed for the establishment, exercise or defence of legal claims (e.g. custody).

Your name stays on the entries you created. The other parent needs the shared record — and knows who you are — so removing your name would not make you less identifiable, only the record less reliable. This is explained in our Privacy Policy (§7).

Before your account is deleted you have a 30-day window to export your data from the app.

Timeline

Day 0: deletion requested; grace period starts; you keep read-only/export access.
Within 30 days: you can cancel by signing back in.
After 30 days: your authentication account and user record are permanently deleted. Entries you created in a shared family remain, with your name.
Up to 7 days after any deletion: the deleted data also drops out of our database’s recovery copies.

Deleting some of your data (without deleting your account)

In the app: open the item and delete it. Entries, health records, school items, expenses, tasks, wishes and a child disappear for both parents and can be restored from History for 30 days; they stay stored, hidden, until the family is deleted. Calendar events, notes and holidays are removed at once, but History keeps what they said.
Photos and files: deleting a Chronicle photo, removing a receipt from an expense or replacing the timetable photo removes the file from storage. A deleted expense keeps its receipt, hidden, like the expense itself.
What the app cannot delete: chat messages, agreements and History — they are the record both parents rely on.
A whole family: the family’s administrator can delete it in the app. It can be restored for 30 days; after that everything in it is erased, including photos, files and History. The administrator can also delete it permanently sooner (Recently deleted families → Delete permanently now); then it can no longer be restored.
Anything else, or erasure for good: email privacy@bunky.ch from the address of your account and tell us what you want erased. Where the information is shared with the other parent, we weigh your request against their rights, as explained in our Privacy Policy (§7).